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Responsibilities:

• Serve as the main point of contact for tenants via phone, email, and property management platforms
• Handle lease renewals, move-ins/outs, and rental listings
• Coordinate and schedule repairs and maintenance with local vendors
• Collect rent and manage accounts receivable
• Handle complaints and resolve tenant issues efficiently
• Monitor compliance with lease agreements and property rules
• Maintain accurate property records and documentation
• Generate reports on occupancy, financials, and maintenance logs

Requirements:

• 2+ years of work experience (In property management, a plus)
• Excellent written and verbal communication skills (a must)
• Proficient in property management software (e.g., AppFolio, Buildium, Rent Manager) a plus 
• Strong organization and multitasking skills (a must)
• Comfortable managing vendors and coordinating tasks remotely 
• Ability to work independently and make judgment calls
• Excellent customer service skills, with a friendly and professional demeanor.

Work hours: 9am to 5pm. Eastern.

Type: Full-time

Location: 100% Remote

Culture: Supportive, Inclusive, Growth-Focused

Benefits:

Long-term & full-time

• Job Security and Stability
• Paid Training
• Fully Remote
• Opportunities for Career Growth
• Fun, Collaborative Environment
• Upskilling Programs
• Exceptionally Supportive Team
• PTO
• Annual Raise

Technical Requirements:

• USB Headset with Noise Cancellation
• Working Webcam
• Computer with at least 1.8 GHz processor and 4GB RAM
• Main Internet: 25 Mbps minimum (cable connection preferred)
• Backup Internet: 10 Mbps minimum

• Work in a company with a solid track record of performance
• A role that offers a breadth of learning opportunities
• Work alongside & learn from best in class talent